I am a member of the British Association of Counselling and Psychotherapy. This means I have completed a course accredited by them and it also means I agree to work within their Code of Ethics. Essentially this code assures that I behave professionally and always put your interests first. The BACP require me to engage in regular supervision and in continuous professional development. They would also be the arbiters in any complaints procedure.
I have full professional indemnity insurance and am registered as a data controller by the Information Commissioner’s Office.